Frequently Asked Questions (FAQ)


 

What services do you offer?

A few of the services we offer include:

  • Local pick-up and delivery

  • Personalized gift tags and labels

  • Special event and gift packaging

  • Custom cakes and cookies

  • Samples (just ask!)


How does ordering work?

You have a few options when it comes to ordering:

  1. You can contact us via email at thecookishop@gmail.com

  2. You can contact us via phone at (657) 200-8805 (text or call).

  3. You can contact us on social media.

  4. You can order directly on our website via our Shop page.

    • After selecting which treat you’d like, you’ll be prompted to fill out our Delivery/Pick-Up form before adding the item to your cart.


Do you offer shipping?

We currently do not offer shipping of our snacks and treats - sorry, they’re meant to be enjoyed fresh and within a few days!

If you’d really like to try our products and aren’t local, contact us directly and we’ll see what we can do!


Where do you deliver to?

We offer Delivery Services to locations within 30 miles of Stanton, California.

Our current delivery zones and rates are:

  • 0 to 5 mile radius: $5.00

  • 5 to 15 mile radius: $10.00

  • 15 to 30 mile radius: $25.00

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Not sure which delivery zone to select? Feel free to contact us directly and we’ll be glad to help!


How does delivery work?

After selecting your order, add our “Delivery Service” to your cart. Don’t forget this step - it’s essential to completing your order!*

Once you select ‘Add to Cart,’ you’ll be prompted to fill out our ‘Delivery Information’ form.

*If you do forget this step, we’ll get in contact with you via the information you provide to us - however, we cannot guarantee that your order will be completed when requested. If we have no contact information on file for you… well, as the French say: c’est la vie (a.k.a. “that’s life” and we will refund your order).